The new SAP Services and Support e-book points out SAP's choices in a transparent, comprehensible way and addresses variances involving the requirements of recent shoppers and seasoned consumers.
Support offer stacks comprise the exceptional mixture of support packages and patches for the person components, thus increasing excellent and reducing full price of ownership.
proactive support tips for every website page - powered by AI and curated by SAP support for your software
Accessibility various support channels that can assist you solve your issue in the easiest way feasible. The many support channels are built-in into the applying, making use of synthetic intelligence (AI) algorithms to suggest the most effective channel to resolve your concern.
SAP's predictive and preventative support options and functionalities assist take care of problems prior to they take place. Illustrations involve:
While in the core of each flourishing IT Division is usually a dedication to providing best-notch assistance to finish-buyers. But achieving this requires a lot more than simply dedication; it demands the ideal tools.
When enduring issues With all the operation of your SAP Remedy, you have some ways to have more info interaction with SAP experts:
Support packages and support deal stacks are launched for you according to schedules to assist you in setting up your software updates.
Gain insights into how this ERP-centric approach assures traceable and auditable carbon information even though supplying serious-time environmental and economic impact analysis to enable smarter business selections.
We not only expand along with you, we make certain we’re a driving force powering it. We rejoice your successes and choose your IT to the next degree with it.
The new SAP Services and Support eBook explains SAP's choices in get more info a transparent, comprehensible way and addresses variances amongst the requirements of latest buyers and seasoned end users.
When you have any questions about these or other support matters, be sure to don't wait to Get hold of CIC.
The adjustment does not represent a rise in checklist rates for SAP support offerings. Affected customers and associates might be notified in accordance with the respective regionally agreed contractual stipulations. Go through the complete assertion in English or German.
The chat transcript and all the attachments will almost always be captured and recorded in the scenario log, whether the concern is solved straight away or not.